Request a replacement debit card using your mobile phone

Log in to our Mobile Banking app, select Menu then Manage Debit/Credit Card. Once you find the right card, select Replace and follow the prompts. (See the Personal Schedule of Fees (PDF) for replacement card costs.)

Pay with a digital card for debit before your plastic arrives

You now have immediate access to your money with our digital card for debit, available in our Mobile Banking app.

• No need to wait for your physical debit card to arrive in the mail – start using your digital card immediately
• You can shop in person or online, or even get cash from a Bank of America ATM
• It's fast, easy and secure

Show me how to replace & access my digital card for debit on the mobile app

Activate your new debit card in one of these ways

• Call 888-624-2323 (outside the U.S. call collect: 925-675-6195)
• Use it with your current PIN to make a purchase or at any Bank of America ATM
• Log in to Online Banking or Mobile Banking

Change your PIN

If your card was lost or stolen, it's especially important to change your PIN.

• If you know your PIN: Visit a Bank of America ATM and select More Options then Change PIN. You can also change your PIN at a financial center.
• If you do not know your PIN: Visit a financial center or call 800-432-1000 (Mon.- to Fri., 7 a.m.- to 10 p.m. or Sat.- to Sun., 8 a.m.- to 5 p.m.) and we will mail you a reminder.

Notify us of any upcoming travel—there are 2 ways to do this:

• Log in to Online Banking. and enter your trip details
• Call 800-432-1000 (Mon.- to Fri. 7 a.m.- to 10 p.m. or Sat.- to Sun. 8 a.m.- to 5 p.m.)